CUSTOMER PRIVACY POLICY

* We will not release personally identifiable information about you without your permission (except as needed to provide to you the products or services you have expressly requested).
* Your order information is sent to us through a "secure session" established with Secure Socket Layer (SSL). This technology encrypts, or scrambles, your account information before it is sent to us, protecting customer data against unauthorized access.
* All order information you provide (such as name, address, phone, e-mail and credit card number) is never released to any third party.

SHIPPING / SALES TAX
* Orders shipped to a U.S. address are sent via UPS (United Parcel Service). You can choose ground, 2-day, or Next day service. Shipments to Canada are via Standard UPS.
* Actual total shipping charges are indicated when you check out, but additional charges may be incurred if the shipping weight exceeds 5 pounds, or on orders shipped outside of the Continental U.S. We will notify you by e-mail of any additional shipping charges that may apply.
* Sales tax applies only on orders shipped to a California address.
* Your order will usually be processed and shipped within 2-3 business days (excluding Dealer orders) unless the item is backordered. You will receive an e-mail confirmation of your order indicating estimated delivery time if backordered.
* Inquires regarding your shipment status may be directed to ernesto@spanglishtees.com.

RETURNS
* No returns will be accepted without a Return Authorization number. Please call or email us if you have questions or experience any difficulties with our products.
* If your purchase is damaged during shipment, please notify the carrier or contact us at ernesto@spanglishtees.com within 48 hours and we will make arrangements for replacement or refund. At SpanglishTees.com we are committed to protecting your privacy and we understand your concerns for personal security when placing orders or giving out personal information on the internet. SpanglishTees.com has the Verisign Security Certificates from Verisign so all your orders are processed through Verisign industry standard encryption. We use the information we collect about you to process orders and to provide a more personalized shopping experience. Your personal information will never be, under any circumstances, released, sold or rented to any third party. Guaranteed! Returns, Refunds, and Exchanges All Good Design guarantees all products purchased through us (shirts, bags, etc.) prior to printing and/or embroidering. We also guarantee the quality of the garment printing. We will accept screen-printing and embroidery returns if defective or damaged under the following conditions: fault in fabric- size, color, design different than from order. Please retain your confirmation email as a receipt of your order. Without proof of purchase, we will only be able to provide an exchange of equivalent value to your purchase Your privacy is important to us. Your personal information SpanglishTees collects personal information only when you register with SpanglishTees. We do not use this information other than for the purpose stated when this information is first collected. We do not share, sell, barter or give your personal information to any other entity or organization. SpanglishTees automatically receives and records information on our server logs from your browser, including your IP address, SpanglishTees cookie information, and the pages you request. SpanglishTees uses information for the following general purposes: to customize the content you see, fulfill your requests registration information, improve our services, and conduct research. Privacy Statement for www.SpanglishTees.com This Privacy Policy outlines our information gathering and usage practices for www.SpanglishTees.com and other web-sites hosted by SpanglishTees. Its purpose is to notify you of what personally identifiable information of yours ("User Information") is collected; how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under the company's control; and how you can correct any inaccuracies in the information. Any updated to this Privacy Policy will be announced on this web site.

Q. What is your return policy?
A: SpanglishTees customers have a 30 day money back guarantee on all products purchased online. Call 1.916.730.6504 for a Return Authorization Number prior to returning the product. No returns accepted after 30 days.